RPA interfaces with existing applications and automates high volume, repeatable tasks.
In simple terms, anything your computer can currently do is now a candidate for an RPA Robotic Automation there are a number of practical and financial considerations to understand before you commit to your long term goals.
Think of RPA as the magic technology of business automation, at this stage, it still needs trained magicians and sometimes the magic is not executed perfectly.
The leading RPA vendors are curating and encouraging rich interacting ecosystems with most of the software you use on a daily basis currently addressed to a very high standard.
If your software is in-house or a little less common then the RPA tools are designed to interact robustly and resiliently with as many applications as possible. The caution with a specialist or uncommon software is you will have to bear the cost of being first to figure out how to train the robot.
RPA transforms how businesses deal with manual processes, freeing up staff for customer-focused and value-added activities.
RPA is a critical first step to creating operational data and capacity that traditionally had not existed.
The best RPA projects benefit from a skilled partner, if your current process has underlying issues the act of automating that process can introduce problems a good partner helps you surface the right processes to work with as well as guiding you through some of the pitfalls of rolling out and scaling-up RPA initiatives.